Privacy Policy

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number provided during registration or enquiry.
• Usage Data: Pages visited, features used, time spent, device information, and IP address.
• Chat Data: Conversations with our AI counsellor (EduSaathi) to improve service quality.
• Payment Information: Transaction details processed securely via Razorpay. We do not store card details.

2. How We Use Your Information

• To provide and maintain our Services.
• To personalize your experience and provide AI-powered recommendations.
• To process payments and manage subscriptions.
• To send important updates, notifications, and promotional content (with opt-out option).
• To improve our Platform through analytics and research.

3. Data Sharing

We do not sell your personal data. We may share data with:

• Payment Processors: Razorpay for processing transactions.
• Analytics Providers: To understand usage patterns and improve services.
• Legal Authorities: When required by law or to protect our rights.

4. Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls. However, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies

We use cookies and similar technologies to enhance your experience, remember preferences, and analyze traffic. You can control cookie settings through your browser.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt out of marketing communications.
• Request a copy of your data.
• Withdraw consent at any time.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Upon account deletion, your data will be removed within 30 days, except where retention is required by law.

8. Children's Privacy

Our Platform is not intended for children under 13. We do not knowingly collect data from children under 13. If you believe we have collected such data, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of the Platform after changes constitutes acceptance.

10. Contact Us

For privacy-related queries, contact us at tech.ajay2614@gmail.com or call +91 8197878279.

Address: Paramount Golfforeste, Greater Noida, 201306, India.